10/5/2023 0 Comments Wechat emoji shortcutsSTATUS (S): to toggle your status between Online, Back Soon and Away.VISITOR LIST (V): to access the list of your current visitors.ACCEPT ENGAGEMENT (A): to accept a new incoming chat.LOGOUT (L): to logout of the Agent Workspace.Select an action by pressing the applicable letter: Open the hot keys menu by holding down the control and tilde keys (CTRL + ~). There are seven hot keys available in the Agent Workspace. Hot keys help agents manage multiple, simultaneous tasks, by providing shortcuts to easily move between tasks, such as opening the Visitor List, toggling your status, and transferring chats to other agents.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |